In order to notice a wider range of customers, Indosat recently presented the latest service center “Indosat Shop”. This program is used to obtain a variety of mobile telecommunications services as well as resolve problems that may arise in using the service. This service is now present in the two cities, Jakarta and Surabaya.
Indosat Shop sales presence in the center of information technology tools and gadgets, which is the main reference center and the consumer in obtaining telecommunication devices.
Director and Chief Commercial Officer of Indosat, says Erik Meijer, Indosat Shop is one of the contact point of sales and service of Indosat exclusive range of services, which are in strategic locations in shopping centers and gadgets. Shop Indosat he said, aimed at getting closer to customers, especially in the center of IT tools and gadgets transaction.
“With this customer will more easily obtain the desired service solutions as they choose and get the IT and telecommunications tools in these locations” Erik said.
In Jakarta, Indosat is present in the Best Cell Shop – ITC Fatmawati, 137-138 Ground Floor, South Jakarta. While in Surabaya, Indosat is present in the Hi Tech Shop Mall Surabaya. Shop Indosat customer service every day from Monday-Sunday, starting at 10:30 to 21:00 pm.
Indosat Shop provide a range of integrated services such as sale of Indosat SIM Card cellular activation of both prepaid and post paid, the sale of a variety of bundling packages, information on various products and services, the charging pulse, post-paid bill payments as well, handling customer complaints.
Customers can also get the PIN and PUK card information of customers, setting parameters and activation of Indosat features, and retention programs.
The opening and operation of Indosat Shop in Jakarta and Surabaya complete Indosat breakthrough since the beginning of the month of Ramadan through the launch of the program’s Blessing Indosat Free 3 Day 3 Nights + + and increase network capacity to face the potential of telecommunications traffic spikes during Eid.